How-toForms

Review collected responses

Use the summary and individual response views, inspect uploaded answers, and export submitted form data.

This guide verifies that a published or closed form has collected the expected submissions and gives you a reviewable export.

Before you begin

You need organization-admin permission to manage forms. The form must be Published or Closed before response actions appear. Only submitted responses are included; an in-progress draft response is not an administrative submission.

Response data and uploaded files can contain personal or confidential information. Download them only to an approved location.

Open the response workspace

  1. Open https://forms.infra.one/your-organization-slug/forms.
  2. Find the form by title, or filter Status to Published or Closed.
  3. Select the number in Responses, or open the row menu and select View responses.

The response workspace opens on Summary.

Review the summary

  1. Confirm the Responses total.
  2. Review each question card. Choice questions aggregate their submitted values; other question types show the corresponding answer summary.
  3. For file questions, follow an attachment link only when the file is expected and safe to open.
  4. Select Individual to compare complete submissions.

Inspect an individual submission

  1. In Individual, select a value in the Submitted column.
  2. Confirm the respondent label and submission time in the side panel.
  3. Read the answers by section. A blank value can mean the question was optional, skipped, or hidden by conditional logic.
  4. Close the panel to return to the response table.
  5. Use the field picker when you need selected question answers as table columns.

Export responses

  1. Use the response table’s download action, or return to Forms and choose Download responses (CSV) from the row menu.
  2. Store the CSV in an approved location with access appropriate to its contents.
  3. Compare the exported row count with the Responses total.

Success check

The Summary total, Individual list, and CSV row count agree. A sampled submission shows the expected question labels and answer values, and any downloaded attachment belongs to that response.

Troubleshooting

  • If response actions are absent, the form may still be Draft or your account may lack form-management permission.
  • If No responses yet appears, verify that respondents reached the published form and completed submission rather than only saving progress.
  • If a question is blank for one respondent, check whether it was optional or conditionally hidden before treating the export as incomplete.
  • If an attachment download is denied, confirm you are still signed in to the correct organization and have form-management permission.