Request time off in People
Submit a time-off request for your linked employee record and verify its calculated days and approval state.
This guide submits one time-off request from your own People record. At the end, the request appears under My requests with its calculated Days and a status of Requested or Approved.
Before you begin
You need:
- a signed-in account with non-guest membership in the intended organization;
- access to that organization’s enabled People workspace;
- a person record linked to your account;
- an Employee employment that covers the First day;
- an absence type already available to the organization.
When the absence type uses an entitlement, People also checks the policy’s permitted negative-balance limit. Free service contract and Contractor employments cannot submit leave requests.
Submit the request
- Open
https://people.infra.one/your-organization-slug/time-off, or select Time off under Me. - Review Leave balances when balances are shown for your record.
- Select Request time off.
- Choose an Absence type.
- Enter the First day and Last day.
- Set Portion to Full day or Half day. Use Half day only when the first and last day are the same.
- Optionally enter a Note.
- Select Submit request.
People calculates Days from the employment’s working schedule and applicable holidays. The submitted dates, not a manually entered day total, are the source of that calculation.
Success check
People reports Submitted the time-off request, closes the request dialog, and adds one row under My requests.
- Requested means approval is still pending. When the employment has a manager, the request is assigned to that manager’s Time-off approvals queue.
- Approved can appear immediately when the selected absence type does not require approval.
An approved request books its usage against the relevant leave balance. It also appears in Team calendar for users who can open that organization-wide view.
Cancel a request
Open the row menu for your Requested or Approved request and select Cancel request. Confirm Cancel time-off request. Cancelling an approved request creates the reversing balance adjustment and books the days back to the balance. Declined and Cancelled requests cannot be cancelled again.
Troubleshooting
- If People says your account is not linked to a person record, ask an HR administrator to link the correct current organization member from the person profile.
- If People reports no active employment, confirm that an Employee employment covers the First day.
- If the classification is not eligible, the effective employment is Free service contract or Contractor and cannot request leave.
- If the leave balance is insufficient, reduce the request or have the policy and entitlement reviewed. Do not change dates merely to bypass the policy limit.
- If a valid request remains Requested and the employment has no manager, a Time and absence manager or HR administrator can decide it from Time-off approvals.
For access, profile-linking, and approval recovery, use Troubleshoot People.